Ringover Empower vs. Vonage: Which VoIP Works Best for Staffing in 2025?

Your staffing agency’s communication tool does more than handle calls. It boosts productivity, gives insights, and automates tasks. This affects how many placements you make and how long recruiters stay. Choosing between Ringover Empower, made for staffing, and Vonage, a general business tool, can shape your team’s success.

Both tools offer good communication features. But they’re built for different needs. Vonage works well for many business types. Ringover Empower focuses on staffing challenges, like connecting to ATS systems and offering AI tools for recruiters.

This article compares them on key staffing needs: ATS connections, AI for recruiters, high-volume call support, and overall value. You’ll get a clear guide to pick the right tool for your agency’s growth.

Why Your VoIP Choice Is Key to Staffing Success

Your VoIP system matters more now than ever. Basic phone service isn’t enough for recruiting today. Modern tools use speech-to-text and language tech to speed up call notes and analysis. This can cut admin time for recruiters by half.

Top recruiters make 30-50 calls a day. They handle candidate lists, client needs, and tight deadlines. A good VoIP tool helps with automation and data. A poor one slows them down with extra work.

Tools made for recruiting can boost productivity by 25-40%. They also help new hires get up to speed faster. Generic business VoIP often needs manual steps, like copying notes into systems, which wastes time.

Ringover Empower vs. Vonage: Feature Breakdown

Feature Category	Ringover Empower	Vonage
ATS Integrations	Built-in links to Bullhorn, Avionté, Loxo, TempWorks, Vincere	API links to CRMs, needs custom setup
AI Capabilities	AI tailored for recruiters, GDPR-safe summaries	General AI for sentiment and transcription
Call Coaching	Auto scoring for talk ratio, monologue tracking, custom metrics	Basic monitoring, needs manual review
High-Volume Tools	Power Dialer with ATS sync, voicemail drop, local dialing	General contact center tools
Target Market	Designed for staffing agencies	Serves many business types
Implementation	Easy ATS setup, little IT needed	Needs IT help for setup and support

Save Time with ATS Integration

ATS integration decides how much time recruiters spend on admin versus making placements. Ringover Empower connects directly to systems like Bullhorn and Avionté. It auto-syncs call notes, updates records, and triggers follow-ups.

For example, after a call, Ringover logs the time, adds a summary, updates the candidate’s status, and sends emails. All hands-free. It knows recruiting terms and stages, making this automation work well.

Vonage offers APIs for CRMs like Salesforce. But these aren’t built for recruiting. Basic call logging works, yet deeper automation needs custom coding and IT help.

Ringover users save 45-60 minutes daily on admin tasks. This lets them focus on candidates and clients. Vonage often needs extra software or support, adding to costs.

Get Smarter with Recruiter-Focused AI

AI for recruiting needs to understand candidate talks and pull key details. Ringover Empower’s AI is made for staffing. It uses a secure, GDPR-safe model that knows recruiting language and needs.

With Ringover’s “Ask Empower,” recruiters can ask things like, “What’s Sarah’s salary goal?” It answers instantly from past calls. Summaries pull out details like availability or skills without manual review.

Vonage’s AI spots emotions and adapts tones. But it’s for general use, not recruiting needs. It misses specific insights for placements.

Ringover keeps data safe within its system for GDPR compliance. Vonage uses mixed AI models. This may need extra steps to protect recruiting data.

Improve Skills with Call Coaching

Call coaching helps recruiters improve and make steady placements. Ringover Empower offers auto metrics for recruiting calls. It scores talk ratios, flags long speeches, and rates calls by best practices.

Its “Moments” tool marks key call points, like salary talks or role interest. Managers see these right away for quick coaching. Dashboards show call times and success rates for better training.

Vonage gives transcripts and sentiment data. But managers must review manually. Finding useful coaching tips takes a lot of time.

Ringover cuts recruiter training time by 30%. Teams perform more evenly. Manual coaching with Vonage struggles to keep up as teams grow.

Boost Calls with High-Volume Tools

Recruiting often means many calls daily. Ringover Empower’s Power Dialer links to ATS systems. It loads candidate lists, shows profiles during calls, and updates records with one click.

It offers voicemail drops, local number dialing for better answers, and smart scheduling by time zones. These fit recruiting needs perfectly. Vonage has dialing tools, but they’re for general use. ATS links or specific features need extra setup.

Ringover users see 25-35% more calls daily. Candidate talks improve with smooth workflows. Vonage lacks this built-in fit for recruiting pace.

How They Solve Real Staffing Problems

Training New Recruiters: Ringover helps new hires start fast. Auto coaching and ATS links give access to candidate history and clear steps. Vonage needs separate system training and manual notes, slowing learning.

Meeting Client Needs: Ringover’s Ask Empower pulls candidate updates instantly during client calls. No hold times needed. Vonage requires checking multiple tools or old notes, risking delays.

Keeping Call Quality High: As teams grow, Ringover’s auto metrics track call skills and trends. Managers act quickly. Vonage’s basic tools need manual checks, making quality hard to maintain.

Protecting Data: Ringover’s design meets recruiting data rules like GDPR by default. Vonage needs extra setup to match these standards for candidate info.

Setup and Cost: What to Expect

Setup ease affects your total costs. Ringover Empower connects to ATS in 1-2 weeks with little IT help. Its recruiting focus means most features work right away.

Training is quick too. Users learn fast since Ringover matches recruiting needs. Tools like auto coaching are easy to grasp.

Vonage setup times vary. Basic features start quickly, but recruiting automation needs custom coding and IT support. This can stretch timelines.

Ongoing care differs as well. Ringover updates fit recruiting without issues. Vonage updates might need tweaks to keep custom recruiting setups working.

Over time, Ringover cuts tech support costs for agencies. New features adapt easily compared to Vonage’s custom setups.

Which Tool Matches Your Agency?

Pick Ringover Empower if:

Your main work is staffing and recruiting
You want ATS links to skip manual data entry
Recruiter output and coaching matter a lot
You need easy setup without much IT help
High call volume is central to your work
Data rules like GDPR are a must
You need automation that gets recruiting terms

Go with Vonage if:

You need tools for many business areas
You have IT staff for custom setups
Basic calls and general AI are enough
You’re okay with manual recruiting steps
Your needs go beyond recruiting alone

It’s about focus versus flexibility. Staffing-focused agencies gain more from tailored tools. Broader businesses might pick general tools, even with extra setup for recruiting.

Want to see how recruiting tech boosts output? Try Empower for free and feel the impact of staffing-specific AI and automation.

Frequently Asked Questions

How do ATS connections compare?

Vonage uses APIs for basic ATS links like call logging. Deep automation, like syncing summaries or follow-ups, needs custom work. Ringover offers ready-made links to top ATS platforms. Updates and features work without extra coding.

Does Vonage AI help with recruiter coaching?

Vonage AI tracks sentiments and transcribes calls. But recruiter tips, like talk balance or candidate fit, need manual review. This takes time. Ringover AI auto-gives coaching stats and specific tips for recruiting.

Which handles candidate data privacy better?

Both meet GDPR and CCPA rules, but differently. Ringover’s secure AI keeps data inside its system. Vonage uses mixed AI models. Extra steps may be needed to protect recruiting data from outside processing.

How hard is setup for each?

Ringover sets up in 1-2 weeks with little IT help. Its ATS links and workflows start fast. Vonage varies by customization. Basic features launch quickly, but recruiting automation needs more IT work and time.

Which supports high-volume recruiting calls?

Ringover’s Power Dialer links to ATS for instant profiles and easy updates. Tools like local dialing fit recruiting. Vonage has basic dialing, but ATS links and specific features need added setup for smooth workflows.

Final Take: Tailored vs. General Tools

Vonage works for many business communication needs. But Ringover Empower shines for staffing. Its ATS links, recruiter AI, and coaching tools bring clear gains that general tools can’t match easily.

Your choice shows how tech fits your staffing goals. For efficiency, coaching, and automation, tailored tools often win. Broader needs might suit general tools, though recruiting features need extra effort.

AI and automation grow vital for recruiting edge. Specialized tools offer focused smarts. General ones need agencies to build those benefits themselves.

For leaders aiming to lift team output and placements, data points to staffing-specific VoIP. The gains in work speed, coaching, and automation support this choice with real results.

Ready to lift output with recruiter AI? Try Empower for free and see what focused tools do for staffing wins.