Your Staffing Agency Phone System Needs a Fix: Boost Placements with Unified Tools

Your recruiters make up to 40 calls to place one candidate. But how much key info, like salary needs or notice periods, gets lost? For many agencies, this missing data slows down success.

The issue isn’t your team’s hard work. It’s the separate tools they use. Your phone system records calls, and your ATS tracks candidates. But they often don’t work together. This forces recruiters to spend 30-50% of their day on paperwork instead of making deals.

This costs you missed placements and incomplete candidate info. Recruiters waste time on data tasks instead of connecting with people. A unified system with ATS integration can solve this by cutting extra work and speeding up placements.

Why Separate Tools Hurt Your Business

disconnected phone system and ATS can cost you money. Staffing agencies work on tight budgets, where efficiency matters a lot. Yet many lose revenue because their tools don’t sync. Recruiters spend 2-4 hours daily on admin tasks. Average time-to-fill is 25-40 days, and separate systems make this worse.

How Data Gaps Lose You Placements

Every call holds valuable details, like salary needs or when a candidate can start. When your phone and ATS don’t connect, this info often gets stuck or lost. Data stays trapped or gets entered wrong.

Picture this: A recruiter learns a candidate wants $85K, not $75K, needs 4 weeks to start, and prefers remote work. Without a system link, these details might not get saved. They could be forgotten or added late.

This leads to incomplete profiles. It causes poor matches and longer placement times. Another recruiter might miss this perfect candidate because the info isn’t updated.

Manual Data Entry Leads to Mistakes

Entering data by hand isn’t just slow. It often causes errors. Recruiters in a rush might type wrong info, duplicate records, or skip details. Over time, your database fills with bad data, hurting future searches.

With 20-40 calls per placement, each mistake costs money. A wrong salary or missed start date can rule out a candidate for a fitting role. Integration cuts these errors by automating data transfer.

Why Quick Fixes Don’t Help

Many agencies try fixes for these issues. But these often create more trouble. Here’s what goes wrong with common solutions:

  • Transcription Apps: Tools like Otter.ai add extra files, risk data scatter, and raise privacy issues.
  • Copy-Pasting Notes: Takes time, messes up formatting, and leaves records incomplete.
  • Paper or Separate Files: Easy to lose, slow to update, and need double entry into ATS.
  • Memory Reliance: Leads to spotty records, missed follow-ups, and lost chances.

These extra steps add more work and risk instead of fixing the root problem.

Solve It: Connect Your ATS with Smart Tools

A real fix isn’t another temporary patch. It’s about unifying your phone system and ATS. This turns your calls into a core part of your recruiting process.

Full ATS integration means data flows both ways. Calls get logged automatically. Smart tools pull out key info and update candidate profiles right away.

Feature Native ATS Integration Click-to-Call Extension
Call Logging Automatic, detailed records in candidate profiles Manual logging or just basic call info
Data Sync Full two-way sync for notes and tasks One-way only, no call details captured
Workflow Automation Sets follow-ups and reminders in ATS No automation, all done by hand
User Experience One easy interface with clear reports Multiple tabs and inconsistent setup

Smart AI tools take it further. They grab key call details like salary needs or start dates. Then they sync this data to your ATS without any manual work.

Discover Ringover Empower: Built for Staffing Needs

Ringover Empower isn’t just another phone tool. It’s designed for staffing agencies to bridge the gap between calls and candidate records.

Works with Many ATS Platforms

Ringover connects with over 100 systems like Bullhorn, Avionté, and Loxo. It logs calls and syncs data without complex setup or extra software.

Smart AI for Call Insights

Every call gets analyzed for useful info, including:

  • Salary needs and ranges
  • Notice periods and start dates
  • Skills and experience shared
  • Cultural fit and preferences
  • Engagement and tone of call
  • Next steps to take
  • Work location preferences

Made for Recruiters

It fits into daily tasks. Recruiters call from the ATS, see call summaries, and get follow-up tips without switching apps.

Safe and Compliant

Ringover uses its own AI, not public models. This keeps data secure and meets GDPR and other privacy rules for candidate info.

Want to stop data gaps and speed up placements? Try Empower for free and see the difference unified tools make.

Speed Up Placements with Ringover Empower

Save Time on Admin Work (10+ Hours Monthly)

Cutting manual tasks saves each recruiter over 10 hours a month. At $35 an hour, that’s $350 saved per recruiter. Plus, they can focus on finding candidates.

Empower’s AI logs calls and summarizes talks. No more typing after every call. Recruiters move to the next task right away. This saved time builds a bigger candidate pool and stronger client ties.

Turn Calls into Useful Candidate Info

Regular phone systems note call length only. Empower’s AI pulls out key details and makes them searchable. For example, if a candidate wants $80-85K and starts in 3 weeks, AI tags this info for easy access.

The "Moments" feature tracks key talks and mood shifts over time. Recruiters see a clear picture of each candidate without digging through notes.

Close the Data Gap for Quicker Matches

Full candidate data speeds up matching. When every call adds clear info to profiles, recruiters find the right fit fast. Case studies show 15-30% quicker placements after using Empower.

Better data also helps with clients. Recruiters share exact details on salary or timelines. This builds trust and speeds decisions. Plus, no good candidate gets overlooked for future roles.

Common Questions About Staffing Phone Tools

What’s the Difference Between ATS Integration and Click-to-Call?

ATS integration syncs data both ways. It logs calls, updates profiles, and sets reminders automatically. Click-to-call just lets you dial from the ATS but needs manual updates for everything else.

Which ATS Systems Work with Ringover?

Ringover connects with over 100 platforms like Bullhorn, Avionté, and Loxo. It offers full call logging and AI summaries within your current ATS setup. New connections are added often based on user needs.

How Does Ringover Protect Candidate Data?

Ringover uses its own AI, keeping data in a secure space. It tracks info use, manages consent, and meets GDPR and CCPA rules. You can choose where data is stored for full compliance.

What Data Does Empower AI Pull from Calls?

Empower AI captures salary ranges, start dates, skills, cultural fit, mood, follow-up tasks, and work location preferences. It organizes this into your ATS without any manual steps.

Can Empower Connect to Other Tools Besides ATS?

Yes, Empower works with CRMs, calendars, and reporting tools. Its flexible design allows custom connections. This ensures data flows across all your systems for a complete view of candidates and clients.

Stop Fixing, Start Unifying Your Tools

A disconnected phone and ATS cost you placements and money. While your team spends hours on admin work, others with unified systems are moving faster.

The answer isn’t another quick fix. It’s a full shift to connected tools with ATS integration and AI. Ringover Empower offers this by making your phone system a key asset.

Don’t let old tools slow you down. Try Empower for free and see how unified tools can boost your placements and revenue.

Sources

  1. The 5 Biggest Problems with an ATS — and What to Do - Loxo
  2. Best Practices for Applicant Tracking System (ATS) Integration - Nimble
  3. Unveiling the Hidden Costs of Inefficient Staffing Operations - Avionté