OpenPhone vs. Ringover: Which VoIP Fits Staffing & Recruiting Needs in 2025?
Choosing a VoIP system for your staffing agency matters. It's not just about a phone tool. You need a system that matches the fast-paced world of recruiting. OpenPhone is a popular business phone option. Other tools like CloudTalk work for general sales teams. But do they really meet the specific needs of recruiting?
Your VoIP choice affects more than just cost. A bad pick can slow down your work, force extra manual tasks, and limit team growth. The right one speeds up placements, improves candidate interactions, and gives useful data to grow your agency.
This guide compares OpenPhone and Ringover. It focuses on what recruiting teams need: strong ATS connections, AI coaching tools, high-volume call features, and workflows built for efficiency.
What Does a VoIP Need for Recruiting? 5 Key Features
Before comparing tools, know what makes a VoIP right for recruiting. These five points show if a system helps or hurts your team's work.
Strong ATS Connection: More Than Just Call Logs
A good VoIP syncs with your ATS fully. It should add call details, AI notes, and status updates to candidate records automatically. This saves time and keeps data accurate during team handoffs.
AI Coaching Tools: Real Feedback, Not Just Words
Recruiting improve with feedback. A VoIP should analyze talk time, score emotions, and spot areas to coach. This helps managers give specific advice and share top performer tips across the team.
High-Volume Call Support: Dial Fast, Connect More
Recruiting relies on outreach. Fast dialing boosts call numbers. Features like voicemail drop and local numbers help reach more candidates and clients.
Manager Data & Reports: Guide Your Placement Goals
Managers need team data, not just call stats. They should see performance trends and activity links to placements. This helps plan territories, coaching, and resources.
Total Cost: Look Beyond Monthly Fees
Cheap plans can cost more in time. Manual tasks and weak features add up. A system built for recruiting saves hours with automation and focused tools.
OpenPhone vs. Ringover: How Features Stack Up
Now, let's compare OpenPhone and Ringover. This looks at key features for recruiting teams, based on 2025 updates.
ATS Connection: Basic Links vs. Full Sync
| Integration Feature | Ringover Empower | OpenPhone |
|---|---|---|
| Native Bullhorn Integration | ✓ Full two-way sync | ✗ Zapier only |
| Native Avionté Integration | ✓ Full two-way sync | ✗ No integration |
| Native Loxo Integration | ✓ Full two-way sync | ✗ No integration |
| AI Call Summary Auto-Sync | ✓ Direct to candidate records | ✗ Manual copy/paste required |
| Disposition Code Automation | ✓ ATS-specific fields | ✗ Generic tags only |
Example: A recruiter using Ringover with Bullhorn finishes a call. Right away, an AI summary with key details syncs to the candidate's record. With OpenPhone, they must type notes manually and risk missing info.
This sync gap affects speed. Some tools like CloudTalk link to CRMs, but they miss the deep ATS ties recruiting needs.
Winner: Ringover Empower wins with ATS syncs that save time and keep data right.
AI Coaching Tools: Deep Insights vs. Simple Notes
| AI Feature | Ringover Empower | OpenPhone |
|---|---|---|
| Real-time Transcription | ✓ Advanced accuracy | ✓ Basic transcription |
| Talk-Ratio Analysis | ✓ Detailed coaching metrics | ✗ Not available |
| Sentiment Scoring | ✓ Call-by-call insights | ✗ Not available |
| Moment Detection | ✓ Keyword/event triggers | ✗ Not available |
| Coaching Recommendations | ✓ AI-powered suggestions | ✗ Manual review required |
| Performance Benchmarking | ✓ Team comparisons | ✗ Individual metrics only |
Example: A manager checks calls on Ringover. They see a top recruiter listens more than talks. They coach others to do the same. OpenPhone offers no such data, so coaching guesses at issues.
This matters for growing teams. Many tools just transcribe calls, without deeper insights for steady growth.
Winner: Ringover Empower offers strong AI tools for better, data-based coaching.
High-Volume Calls: Auto-Dial vs. Slow Manual Work
| Calling Feature | Ringover Empower | OpenPhone |
|---|---|---|
| Power Dialer | ✓ Automated progression | ✗ Manual dialing only |
| Voicemail Drop | ✓ Pre-recorded messages | ✗ Not available |
| Local Presence | ✓ Area code matching | ✓ Limited availability |
| ATS Contact List Sync | ✓ Direct import and dial | ✗ Manual number entry |
| Call Queue Management | ✓ Advanced routing | ✓ Basic queuing |
| Do Not Call Compliance | ✓ Automated scrubbing | ✓ Manual management |
Example: A recruiter calls 50 candidates with Ringover. They pull the list from their ATS, auto-dial, and use local numbers to connect more. With OpenPhone, they enter each number by hand, slowing down by hours.
This time loss adds up. Top teams make over 100 calls daily. Automation decides if they hit goals or not.
Winner: Ringover Empower beats OpenPhone with tools built for recruiting outreach.
Why Ringover Empower Stands Out for Recruiting
Ringover Empower fits recruiting needs better than OpenPhone. While OpenPhone works for basic calls, Ringover focuses on what recruiters do every day. This matters for real business growth.
Work Smarter: Ringover's ATS sync cuts out double data entry. AI handles boring tasks like logging calls. Recruiters focus on building ties with candidates.
Accurate Data: Auto-sync means fewer mistakes. Full call histories help with client talks and candidate deals.
Better Coaching: Managers see clear team patterns. Tools like talk-ratio help spot skills to teach. This builds stronger teams faster.
Want to see how Ringover helps? Try Empower for free and test tools made for recruiting.
Hidden Costs of Basic VoIP for Recruiting
Monthly fees don't tell the full story. Basic VoIP systems like OpenPhone cost more in lost time and weak features. Here's how.
Time Wasted: OpenPhone users spend 15-20 minutes daily updating ATS records by hand. For 10 recruiters, that's 2 hours a day lost, or over 500 hours a year.
Setup Hassles: Custom links for ATS often break. They need constant fixes, pulling IT away from bigger tasks.
Weak Coaching: No deep data means coaching lacks focus. Teams miss chances to grow skills or copy what works.
Training Gaps: Ringover offers guided setup for recruiting. OpenPhone leaves teams to figure it out alone, slowing progress.
Safety Risks: Recruiting deals with private data. Ringover meets GDPR rules with strong security. Basic tools may not protect enough.
Which VoIP Matches Your Agency?
Your choice depends on your agency's size and goals. Use this guide to pick between OpenPhone and Ringover.
Pick Ringover Empower if:
- Your team uses an ATS like Bullhorn or Loxo
- You make lots of outbound calls
- Coaching and data matter to you
- Automation saves you time
- Your team has 5 or more recruiters
Go with OpenPhone if:
- You're a solo recruiter or tiny team (2-3 people)
- You use spreadsheets, not an ATS
- You make fewer than 20 calls a day
- Basic phone features are enough
- Keeping costs low is your main goal
For most agencies, Ringover's features pay off. Automation, insights, and ATS links give an edge that boosts results.
Frequently Asked Questions
Does OpenPhone Work with Bullhorn or Other ATS?
No, OpenPhone lacks direct ATS links in 2025. Zapier offers basic connections, but they fall short of Ringover's full sync. Users often type data manually, risking errors.
Can I Coach Recruiters with OpenPhone's AI?
OpenPhone's AI only does basic call notes. It misses tools like talk-ratio or emotion scoring. Managers must guess at issues instead of using data to help.
Does Ringover Help with High-Volume Calls?
Yes, Ringover Empower has a power dialer tied to your ATS lists. It offers voicemail drop and local numbers to boost connections. These fit recruiting's outreach needs.
How Hard Is Ringover's ATS Setup?
Ringover offers help with setup for recruiting teams. Links to Bullhorn or Loxo take little effort. Most finish in days, not weeks like manual setups.
What Happens to Data if I Switch Tools?
Ringover keeps data synced with your ATS while you use it. This lowers loss risks if you switch. Manual tools scatter data, making transitions harder.
Conclusion: Pick a Tool Made for Recruiting
Choosing between OpenPhone and Ringover isn't just about software. It's deciding between basic tools and ones built for recruiting. OpenPhone works for general calls but misses key recruiting needs.
Ringover Empower tackles real challenges. It boosts efficiency, keeps data right, and helps teams grow with coaching. Its features lead to better placements.
For growing agencies, tools like Ringover save time. Automation and insights build an edge in a tough market. Stop using basic systems that slow you down.
Try Ringover Empower today. Start for free and see how it fits recruiting needs.