Ringover Empower vs. Dialpad: Which AI Tool Fits Staffing Agencies in 2025?

Recruiters often spend too much time on manual tasks. Meanwhile, competitors use AI to grow faster. Staffing agencies need quick solutions to fill roles while keeping quality high. Picking the right communication tool can make a big difference.

This comparison looks at two AI communication tools for staffing agencies. Dialpad offers a solid general solution. Ringover Empower focuses directly on recruiting needs. We’ll review them based on five key areas to help you decide.

After reading, you’ll know which tool matches your agency’s workflow, integration needs, and growth goals. Let’s find out which fits best.

Why Staffing Agencies Need Special Communication Tools

Staffing agencies work differently from other businesses. Recruiters make hundreds of calls each week. They juggle candidate lists for many clients. Their tools must sync smoothly with Applicant Tracking Systems (ATS).

Here’s the problem with generic tools. A recruiter screens a candidate, then manually enters notes into the ATS. They upload recordings separately. Getting insights from calls takes extra steps. This wastes time and splits data.

Specialized tools can help. Agencies using them cut manual data entry by 40% (source). They also boost placement rates with AI coaching. Will your tool help or add more work?

We’ll look at five key areas: ATS integration, AI coaching, call efficiency, data security, and setup ease. These impact how well your agency grows while keeping personal connections strong.

Quick Look: Ringover Empower vs. Dialpad

Dialpad is an AI communication tool for many industries. It offers strong features like real-time call analysis and summaries (source). It’s great for general business needs.

Ringover Empower is built just for recruiting. It solves specific challenges like auto-filling ATS data and scoring calls for likely hires. This focus offers deeper integration for staffing workflows.

The main difference is clear. General tools like Dialpad give wide options. Specialized tools like Empower dive deep into recruiting needs. For agencies, this can decide how well a tool works.

Side-by-Side: 5 Key Areas for Recruiting Success

How Well Does It Sync with Your ATS?

Dialpad connects to many business apps. It offers click-to-dial and basic call logging. But deeper AI summaries or call data often need extra setup.

Ringover Empower acts like part of your ATS. AI summaries and call scores auto-fill records in over 100 ATS tools. No manual work needed. Recruiters stay in one place with all data ready.

The gap shows in daily tasks. Dialpad users may handle call insights and records separately. Empower users see everything in their ATS. This saves time and keeps data accurate.

Winner: Ringover Empower for tighter ATS syncing and less switching.

Does AI Coaching Help Recruiters Place More Candidates?

Dialpad offers solid coaching with AI scorecards and live call monitoring (source). Managers can step in if a call goes wrong. It’s useful for general skills.

Ringover Empower focuses on recruiting results. It spots key moments like candidate interest or salary talks. Its tools also predict engagement and placement odds during calls.

Dialpad improves general talk skills. Empower targets placement success and recruiter output in high-volume settings. The focus matters for staffing goals.

Winner: Ringover Empower for AI coaching tied to hiring results.

How Efficient Is It for High Call Volumes?

Both tools handle lots of calls with power dialers and SMS campaigns (source). They have the basics for managing big candidate lists.

Dialpad includes these in a full business package. Call results show in its own dashboard for review.

Ringover Empower pulls call lists from your ATS. It auto-analyzes talks and sends results back into your workflow. This keeps quality high even with many calls.

Both manage volume well. Empower adds better integration to turn calls into useful ATS data.

Winner: Tie on basics, slight edge to Ringover Empower for workflow fit.

Is Your Candidate Data Safe?

Dialpad meets high security standards like SOC 2 and GDPR (source). It processes data in-house to lower risks. This works for most businesses.

Ringover Empower adds extra protection for candidate info. It handles private details like salary talks with special care beyond standard rules.

Both keep data secure. Empower offers more focus on recruiting privacy needs.

Winner: Both are strong, but Ringover Empower wins for recruiting-specific safety.

How Easy Is Setup and What’s the Cost?

Dialpad setup is simple with good guides (source). Teams often finish in days. But complex ATS links may take more time or extra tools.

Ringover Empower is easier due to its recruiting focus. Recruiters work in their known ATS, cutting training needs. This saves time and reduces ongoing work.

Cost isn’t just fees. It includes training time and efficiency gains. Empower often means quicker use and faster results. Dialpad may need more time to adjust.

Winner: Ringover Empower for faster setup and value in recruiting settings.

Want to see the difference? Try Empower for free and test AI built for recruiting.

A Day in the Life: Real Impact for Recruiters

Meet Sarah, a recruiter with 15 active job searches. She screens candidates for a tech role. Let’s see how each tool changes her day.

With Dialpad: Sarah calls from her ATS. She sees live notes during the talk. After, she checks AI summaries in a separate dashboard. Then, she enters notes manually into the ATS. Checking interest and follow-ups takes extra steps. Time after each call: 4-6 minutes.

With Ringover Empower: Sarah calls from her ATS. Right after, AI summaries appear in the candidate’s record. They show interest, salary needs, and hire odds. Key moments are flagged with next steps ready. Time after each call: 30-60 seconds.

Over 40 weekly calls, Empower saves Sarah about 2.5 hours. More insights in her ATS mean quicker decisions. This helps manage candidates better.

For teams, managers see recruiting stats instantly. This cuts time-to-fill and boosts placement rates. Plus, less repetitive work keeps recruiters happier.

Which Tool Suits Your Agency? A Decision Guide

Pick Dialpad if:

Broader Needs: You want a tool for more than just recruiting.
Basic Sync: You don’t need deep ATS links.
IT Support: You have staff for custom setups.
Multiple Teams: Recruiting is just one of many functions.
General Insights: Basic call coaching is enough.

Pick Ringover Empower if:

Recruiting Focus: Staffing is your main operation.
Deep Sync: ATS integration is a must.
Less Admin: Cutting manual tasks is key.
Hiring Goals: You want AI for placement success.
Growth: You’re scaling and need volume support.
Familiar Tools: Your team likes working in the ATS.

Your choice depends on focus. Dialpad suits varied business needs. Empower excels for recruiting tasks. Match the tool to your agency’s main goals.

Next Steps: Getting Started with Either Tool

Plan carefully for any tool switch. Test for 30 days with clear goals. Track user uptake, time to full use, and workflow gains.

Involve recruiting managers, ATS admins, and IT staff. For Dialpad, allow extra time for ATS setup. For Empower, check ATS links and train on AI features in known systems.

Focus on results, not just features. Measure less admin time, better hire rates, and recruiter output. The right tool boosts your edge through efficiency.

If possible, run both tools in a small test. Compare real results to pick the best fit for your team.

Final Take: Tailored Tools for Unique Needs

Choosing between Dialpad and Empower is about fit. Do you adjust to a tool, or does it boost your current setup? Both have value, but for agencies, efficiency ties to income.

Dialpad works well for broad business needs. It offers strong features for many uses. Agencies might need extra setup for recruiting tasks.

Ringover Empower is made for recruiting. Every feature targets staffing challenges. This focus brings quick benefits but ties you to its system.

In a tough talent market, efficiency wins. Pick the tool that fits your workflow and growth plans. It’s your base for staying ahead.

For staffing agencies, specialized tools often give better results and faster gains. General tools may need more work for recruiting fit.

Don’t just use AI. Master it with a recruiting-focused tool. Try Empower for free and see the difference in your agency.

Frequently Asked Questions

How Hard Is Switching from Our Current VoIP to These Tools?

Switching difficulty depends on your setup. Dialpad takes 1-2 weeks for basics, plus time for ATS links. It offers support, but complex needs may require IT help. Ringover Empower is faster, often done in 5-10 days. Its recruiting focus means less disruption and quick optimization.

Can These Tools Handle Peak Hiring Seasons?

Both manage high call volumes well. Dialpad supports large numbers with solid reporting. Ringover Empower is built for recruiting peaks. It pulls lists from your ATS and optimizes campaigns live. This keeps quality high even with big spikes.

What Training Do Recruiters Need for AI Features?

Training varies by tool design. Dialpad needs more time to learn its system and link with ATS. Recruiters adjust to new workflows. Ringover Empower uses your ATS, so training is short. Most users get it in 2-3 days, focusing on AI insights.

How Does AI Coaching Boost Placement Rates?

AI coaching depends on relevant insights. Dialpad looks at general call quality like talk time. This helps overall skills but may not tie to hires. Ringover Empower targets recruiting with scores for likely hires. Its guidance focuses on strategies for better placement rates.

What Happens to Data if We Switch Tools Later?

Data access differs by tool. Dialpad lets you export calls and analytics. But keeping recruiting context might take extra steps. Ringover Empower exports data with recruiting links intact. Since it ties to your ATS, key info stays accessible no matter the switch.