CloudCall vs. Ringover Empower: A Simple 2025 Guide for Staffing Agencies

Your recruiting team might struggle with manual call notes while others place candidates faster. Does this sound like you? Many agencies face this issue. Staffing teams need better tools to boost productivity and keep strong client ties. Choosing the right phone system can make a big difference. It’s about turning every call into useful info for more placements.

Considering CloudCall for your agency? Its ATS integration and recruiter tools might appeal to you. But wait before deciding. This guide compares CloudCall with Ringover Empower. Ringover offers AI features to improve your calls, not just connect them.

We’ll look at both tools based on what staffing agencies need: easy system integration, AI to boost performance, and clear value for your money. By the end, you’ll know which fits your team best.

What Do Staffing Agencies Need in a Phone System?

Recruiting has changed a lot. Basic phone tools aren’t enough anymore. Agencies need systems that help recruiters work better and cut down on paperwork. Top agencies use AI conversation tools to turn calls into learning moments and placement tips.

Here are five key things to look for in a staffing phone system:

ATS Connection: It should sync data with your system, log calls automatically, and fit your workflow.
AI Coaching: Look for call summaries, mood analysis, and tips to help recruiters improve during calls.
Automation: Tools should handle post-call tasks and help manage high call volumes with less effort.
Data Safety: Protecting candidate info is a must. GDPR rules and secure AI are non-negotiable.
Cost Value: Think beyond price. Consider time saved on training and gains in productivity.

CloudCall vs. Ringover Empower: Features Side by Side

Feature Category	CloudCall	Ringover Empower
ATS Integrations	Bullhorn, Salesforce, Vincere, and more CRMs/ATSs	Over 100 integrations like Bullhorn, Avionté, Loxo, Vincere
AI Call Summarization	AI transcription and summaries with key points	AI summaries with key points and next steps
Conversation Intelligence	Call recording, transcripts, AI summaries, useful insights	Mood analysis, talk-ratio scores, custom alerts, Ask Empower tool
Coaching Tools	Live monitoring and recordings	AI analytics, custom scoring, auto coaching tips
Workflow Automation	Auto transcripts and summaries to ATS/CRM	Auto post-call summaries, triggered tasks, AI data entry
Data Security	GDPR/CCPA compliant, ISO 27001 certified, encrypted	Private layer with in-house AI for GDPR compliance
Power Dialer	Click-to-call, SMS, recording, analytics	Advanced dialing features

How Well Do They Connect to Your ATS?

CloudCall shines with Bullhorn integration. It offers click-to-call, screen pops, and auto call logs. It syncs call data to candidate records for accuracy across platforms like Salesforce and Vincere.

Ringover Empower goes further. It connects with over 100 systems, including Bullhorn and newer tools like Loxo. Its AI also adds call insights and mood scores to candidate profiles, something CloudCall doesn’t offer.

AI for Call Insights and Training

These tools differ most in AI use. CloudCall records calls and provides AI summaries. It helps with compliance and reviewing performance with useful data.

Ringover Empower uses AI to analyze calls as they happen. It offers summaries, mood checks, and custom alerts for key moments. Its Ask Empower tool lets managers search call data easily. Auto tips also help recruiters improve right away.

For training recruiters, Ringover gives instant feedback. CloudCall offers summaries, but Ringover’s tools help skills grow faster across your team.

Handling Lots of Calls with Automation

Both tools support high call volumes with dialers and voicemail drops. CloudCall works well with SMS and notes right in your ATS.

Ringover Empower adds more with AI. Like CloudCall, it captures call details and syncs them to systems. But it also suggests next steps and starts tasks based on calls. This saves time and keeps quality consistent for all recruiters.

Safety and Rules for Candidate Data

CloudCall keeps data safe with GDPR/CCPA standards and full encryption. It follows industry rules to protect info in systems.

Ringover Empower uses a special privacy setup with its own AI. This keeps candidate talks safe without using outside services. For agencies with global clients or strict rules, this offers extra data protection.

What’s the Real Cost of These Tools?

Looking at cost means more than just monthly fees. Think about time saved and long-term gains. The biggest cost for agencies is time spent on paperwork and missed chances from slow performance.

AI can save time. Ringover Empower cuts 5-10 minutes of work after each call with auto summaries. For 50 calls a day, that’s over 4 hours a week. Use that time to build ties and place candidates.

New recruiters also learn faster with AI help. They often hit goals 2-3 weeks sooner than with old training. CloudCall has summaries for feedback. Ringover adds personal tips for quicker skill growth.

AI tools also cut tedious tasks. This can lower staff turnover, saving money on hiring and training.

Want to see AI improve your workflow? Try Empower for free and feel the change.

Which Tool Matches Your Agency’s Goals?

Choosing depends on what your agency needs most. Here’s how to decide:

CloudCall works if:

You need solid ATS links with systems like Bullhorn.
AI summaries and compliance meet your needs.
Your team is fine with basic call logs and reviews.
You like tested solutions with good AI features.

Ringover Empower fits if:

You want AI to boost recruiter skills and data.
Cutting post-call work matters to your team.
Better call insights can help place more candidates.
You aim to stay ahead with new tech tools.
Your agency uses or might use newer ATS systems.

AI will change recruiting. Will your agency lead or lag? For those focused on productivity and candidate ties, Ringover Empower offers strong phone tools for staffing with smart automation.

Questions to Ask Before Choosing

Before picking a staffing tool, think about these key points:

Is AI coaching vital for your team? If growth matters, AI insights give clear benefits.
Do you need auto call summaries? Time on paperwork cuts into placements. AI helps.
Does less admin work help staff? Lower stress means better retention and ties.
Are new ATS connections key? Wider options protect your future growth.
Is extra data safety needed? In-house AI keeps candidate info safer.

These questions highlight what makes modern tools stand out. CloudCall has good features. But agencies wanting a tech edge may prefer Ringover Empower’s AI focus for growth.

Final Thoughts: CloudCall or Ringover Empower?

The main difference is focus. CloudCall connects calls with solid AI. Ringover Empower adds unique features to make them better. Both link to ATS systems well. But Ringover’s AI insights meet today’s recruiting needs more.

For agencies wanting better performance and less admin work, Ringover Empower is a smart AI tool choice. It’s more than a phone system. It turns calls into learning and placement chances.

CloudCall is still a good option for solid features. But forward-thinking leaders see AI as key for growth in a tough market.

Ready to boost your team with smart tools? Try Empower for free now.

Frequently Asked Questions

How Is Ringover Empower’s AI Different from Basic Recording?

Basic recording just saves calls for later. Ringover Empower’s AI checks calls live. It gives summaries, mood insights, talk scores, and custom tips. The Ask Empower tool lets managers search call data easily. This turns recordings into real-time skill boosts.

How Does ATS Integration Compare to CloudCall?

Ringover Empower connects to over 100 ATS systems like Bullhorn and Loxo. Its AI adds call data to profiles automatically. CloudCall links well to Bullhorn and Salesforce. But Ringover’s wider range and AI sync offer more automation and future-proofing.

How Much Time Can AI Automation Save?

AI cuts 5-10 minutes of work after each call with summaries and follow-ups. For 50 calls a day, that’s over 4 hours a week. New recruiters also hit goals 2-3 weeks faster with AI coaching compared to old methods.

How Safe Is Candidate Data on These Platforms?

Ringover Empower uses a private AI setup. This keeps calls safe without outside risks, meeting GDPR rules. CloudCall follows GDPR/CCPA with encryption and certification for strong security too.

Which Offers More Value for Growing Agencies?

Ringover Empower gives better long-term value for scaling. Its AI boosts productivity and cuts admin work. Tools for insights and coaching speed up learning. CloudCall offers good ATS links and AI, but may lack some growth-focused features.